Find the next step when setup or publishing needs attention.
Getting started
Follow How It Works. Review plan limits, set up your brand and test one supported connection before building a large schedule.
Connection problems
Confirm you selected the intended account and granted the requested permissions. Check for revoked or expired authorization. Reconnect through the supported flow, then verify the account appears correctly. Avoid repeated retries when a platform restriction is unresolved.
Generation or media issues
Check allowance, source format and the selected task cost. Save your source before trying again. Review whether the application reports a failed job or an actual charge; request support if the balance appears incorrect.
Publishing problems
Inspect the destination for an existing post before retrying. Check account authorization, media requirements, timezone and the error message. Never assume scheduled means published.
Billing and support
Review checkout or the billing interface for renewal, cancellation and payment information. Use Contact when a control is unavailable. Include your account email, approximate event time and a short error description; omit passwords, payment-card data and unrelated client records.
Take the next step
Compare plans, follow the setup guide, or ask a question. For production services, visit Social Media 360 Agency.